TOURING & CRUISING
Case study – “Teeming” up with Teeming River Cruises – POPGuide
The founders of Teeming Vacation Rentals, Jeff and Gina Paglialonga, have been in the travel industry for over 10 years. They are avid travelers and have explored distant lands and immersed themselves in the culture of some of the world’s most stunning cities and fascinating countries on cruise ships, with ships becoming their floating hotels. After recently branching out from “ocean cruisers” to “river cruisers”, they recognized a need for a different kind of river cruise. They have designed their new river cruises with the traveler in mind, inspiring the additional tag line “~ Teeming River Cruisers, “by Travelers for Travelers”.
Case study – Cruise Ship Shore Excursions in the Orkney Islands – Tour Guide System
European Cruise Service has been the main provider of cruise services for foreign cruise ships calling Norwegian ports and fjords for more than 160 years. Currently they operate in Norway, Sweden, Denmark, United Kingdom, Ireland and Russia. Their wide variety of shore excursions gives each guest the opportunity to enrich their cruise vacation and make each port and excursion something to remember fondly.
Case study – How to escape from the crowds of the Forbidden City – Tour Guide System
The Forbidden City is the huge palace complex in central Beijing. It is the magnificent architectural complex of the former Imperial Palace (from the Ming to the Qing Dynasty), and today the Palace Museum houses a vast collection of paintings, calligraphy, ceramics, and antiquities. The Forbidden City was declared a World Heritage Site in 1987, and receives millions of visitors annually.
Case study – Digitalisation of Tour products – POPGuide
Pal.mar is one of the largest and most well-known B2B transfer companies in Rome, operating in the city since 1988. It has a reputation for reliability and has more than 50 luxury minibuses ready to satisfy the needs of travellers. Its vision centres on rejuvenation, effectiveness and dynamism, all of which are essential qualities for tourism providers. Every day, the business serves an average of 500 people.
Case study – Digitalisation of Tour products – POPGuide
Small to medium size tourism enterprises often find it difficult to expand their businesses, because scaling up to cater for extra customers can incur costly overheads for personnel and equipment. Typical examples are local guides, taxi drivers or artisans operating small group walking tours or product experiences. Currently, small businesses are only able to offer tourist in their own language and can’t build their yields or load factors with additional foreign visitors as this would require additional guides or translators.
MUSEUM & CULTURAL INSTITUTIONS
Case study – GROM Gelato making experience – Vox City Guide
Grom is a premium Italian gelato company based in Turin. Its first Italian store was established in 2003, and subsequently has expanded internationally, with branches in most Italian cities, and more recently new stores in New York, Los Angeles, London, Paris, Jakarta, Dubai and a recent store in Shanghai.
The Grom gelaterie parlours are strategically located in central city areas often along the beaten tourist routes. Their goal is to diffuse the experience of tasting a pure and authentic gelato ’how it used to be made’. Grom gelato is gluten free and crafted without aromas, food colourings or emulsifiers.
Once in the store, quite naturally, tourists often ask for information on the surrounding sites or venues. Staff are professionally briefed on what information to provide and how to answer these queries but are often constricted to Italian or English only, and it takes up quite a lot of their time.Show More...
Case study – Tourism management at St. Peter’s Basilica – POPGuide
St. Peter’s Basilica is one of the most visited and sacred sites on the globe. It is the largest church ever constructed and has historical connections dating back nearly 2,000 years. It is the dominant feature of Rome’s Skyline and is one of our biggest POPGuide success stories.
Case study – VIP Event at the National Gallery – Tour Guide System
The National Gallery houses one of the greatest collections of paintings in the world. Established in 1824 as a new art collection for the enjoyment and education of all, the National Gallery first consisted of 38 pictures, put on display at a house on Pall Mall while a purpose-built gallery was constructed. The new museum opened in 1838, there are now over 2,300 works of art, from medieval classics to world-famous pieces by the French Impressionists. The pictures in the collection belong to the public and admission is free 361 days of the year.
Case study – Getting ahead of the crowds at Stonehenge – Vox 360
Evans is London’s oldest and largest tour operator, with over 85 years’ experience in delighting customers. Specialists in city tours and out-of-town excursions, Evan Evans provides unforgettable journeys and experiences to Britain’s most iconic locations. As part of the Travel Corporation family of brands, Evan Evans is driven by service and committed to providing immersive and unique experiences that journey deep into the heart of Britain’s incredible history, culture and legends.
TRAVEL AGENCIES AND OTAS
Case Study – RICHOU Voyages & Vox Collaboration – Tour Guide System
The RICHOU group, founded in 1952 by Aimé and Jeanny Richou, is undoubtedly one of the leaders in France, particularly in Western France thanks to their 29 agencies and their passionate dedication. They offer a wide range of products and services including tours, package holidays, cruises and coach trips.
TOURIST OFFICES & DMCS
Case study – Maximising Airport Tourism Arrivals – POPGuide
Asian airports often act as regional hubs, serving hundreds of airlines with tens of thousands of flights and millions of passengers. We worked with one of the biggest to devise a smartphone application that would help visitors make the most of their visit through experiencing and enjoying the city’s extensive tourism opportunities while also benefitting from the advice, services and special offers provided by partner sponsors
Case Study – Salisbury Cathedral – Tour Guide System
Salisbury Cathedral and its surrounding Close attract around 500,000 visitors each year. There is nearly 800 years of history to explore, including Britain’s tallest spire, the best preserved of only four surviving 1215 Magna Carta documents and the world’s oldest working mechanical clock. Visitors come as tourists, to worship or to attend events, concerts, workshops and art installations. Vox transmitters and receivers have been used since 2017 by tourists when they climb to the base of the mighty Spire on a Tower Tour.