THE VOX STORY
In 2001, Vox was the first company in the travel industry to design and produce Radio Tour Guide systems for guided groups, setting new sightseeing standards and revolutionising the group tour sector. An exclusive deal with St. Peter’s Basilica for visitor services, and an expansion of 50 offices around the world fuelled Vox’s growth, establishing the business as the world’s leading provider of tour guide systems. From 2010, the travel industry increasingly embraced digital and application technology, so Vox proactively developed and launched a number of state-of-the-art, bespoke digital products and apps for smartphones, confirming its position as pioneer and leader in the travel industry.
But we never rest on our laurels. Future-proofing is in our DNA. Vox is constantly working on advanced technology and customer facing initiatives to ensure our partners’ businesses remain thriving and competitive.
WHY VOX? HERE ARE 7 GOOD REASONS.
1. Our numbers speak for themselves.
Every year we successfully service 8 million travellers on an estimated 20 million audio tours globally. We were not only the first, but we are the best that’s why St. Peter’s Basilica trusts us to exclusively manage their visitor services.
2. Ask our clients.
Don’t ask us, ask our clients. Our average rating over thousands of reviews is 4.5 stars
3. We’re experts in the travel industry.
No one understands the travel business better than us. We have been addressing the challenges and opportunities of the various travel sectors for over 20 years, maintaining our industry leadership every time.
4. We’re continually transforming to meet your demands.
Innovation and how travellers make decisions is evolving by the minute. What works today may not work tomorrow in this dynamic sector. We invest in the future with our in-house software division, we’re ahead of ‘what’s next’, and we have the operational scale to give our partners a competitive edge.
5. We cater for your requirements big or small.
We work with companies of all sizes. Each client is assigned an account manager who will work with you from project beginning to end, guaranteeing superior customer service all the way.
6. Your needs are always met (and we can prove it)
Our products are versatile and flexible, meaning our partners get the perfect fit to their needs. Not only do we have a great track-record, but we have case studies to support what we say.
7. We work hard for you, because you are important to us.
We take great care to manage every project perfectly, because we want you to be satisfied. Our mission is to add value to your services and aid you in your growth. We understand the travel business and know we’re in an industry where close communication is fundamental. This is the reason we have been able to become the world leader for travel industry guiding and destination technology solutions.
Our talented people come from all walks of life but without exception, feel driven to make a difference. We continually challenge, disrupt, and question industry norms so open-up great opportunities for our partners at every corner. We started that way and it remains our mission to continue to do so.
Vox Tour Guide Systems services over 8 million travellers on an estimated 20 million audio tours, through nearly 3,500 partner tour operators.