Cruise Ship Shore Excursions in the Orkney Islands

Cruise ship passengers have high expectations of their experience whilst in each port visited by their vessel. Given that cruise ships typically handle larger numbers of passengers, the task of local guides to effectively manage such quantities of passengers is not always straightforward, as noise pollution can easily ruin the passenger experience. The ESC’s top priority is in fact the individuality of each passenger’s experience. On guided tours it’s crucially important for each guest to hear every word of the guide’s commentary whilst having the freedom to enjoy a moment of their trip by taking photos or pausing to take a closer look at indicated spots.

European Cruise Service decided to offer Vox’s tour guide systems as a solution to the tour guides’ ever-increasing difficulties and to match their clients’ expectations of evermore enriched experiences. Their client Princess Cruises was the first to benefit from the introduction of Vox Tour Guides for their passengers. They carried out a port call in Kirkwall, the capital of the Orkney archipelago in Northern Scotland with a shore excursion of over 900 people. Princess Cruises and ECS adopted the Vox Tour Guide System ensuring crystal clear audio, confident that every guest would hear the words of their guide. To achieve this, Vox coordinated the timely delivery of sufficient systems from London all the way to Aberdeen then by ship to the Orkney Islands.